Hackpads are smart collaborative documents. .
457 days ago
Unfiled. Edited by Ben Carpenter 457 days ago
A discussion guide is an agenda for a research session. A good discussion guide will help you to:
  • prepare
  • rehearse, and 
  • run your research. 

75 days ago
Unfiled. Edited by Janette King 75 days ago
In the past we used this wiki to help us develop guidance for user researchers.
77 days ago
Unfiled. Edited by John Waterworth 77 days ago
The previous content of this hackpad has been superceded by this guide:
310 days ago
Unfiled. Edited by Will Myddelton 310 days ago
We do a lot of phone interviews at GDS. They are a great way to quickly get some high-level qualitative insights. 'Paired phone interviewing' is something we are trying out as a way to:
  • involve your team in a phone interview (user research is a team sport)
  • add extra questions to the interview as it evolves
  • get technical help if the topic of the interview includes specialist terms or acronyms
430 days ago
457 days ago
Unfiled. Edited by Ben Carpenter 457 days ago
A discussion guide is an agenda for a research session. A good discussion guide will help you to:
  • prepare
  • rehearse, and 
  • run your research. 

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